The 1inch Card programme is winding down, with holders told to move their balances promptly and at the latest by 18 December 2026. The official FAQ says existing cards and accounts remain accessible for now, while new sign-ups are closed.
The December date is withdrawal guidance, not a promised operational cutoff. The FAQ says: “Exact card functionality timelines are set by the issuer and provider, not 1inch, so we can’t guarantee a specific end date.” It instructs holders to sign in to their existing card account and withdraw or spend the balance at their earliest convenience.
The help page’s modification metadata records an update on October 19, 2026, at 18:01:40 UTC. That timestamp establishes when the guidance was updated; it does not establish when the decision to discontinue the programme was first made. The notice gives no reason for the shutdown and no figure for the amount still held in card balances.
Who holds the money and handles requests
The FAQ identifies Monavate as the issuer of the e-wallet that holds card balances. It names Monavate Ltd for UK users and UAB Monavate for EU users, describing Monavate as an authorised e-money institution. Although the card carries the 1inch name, the balance sits with the issuer, not with 1inch.
Crypto Life, or CL, handles account closure, card status, identity-verification questions and personal-data requests. The notice names Frozen Time UNIPESSOAL LDA as the provider’s legal entity for EU users and Baanx Group Ltd for UK users. Holders with balance questions also go through CL support, either through the chat inside their card account or through the support contact supplied with their card documentation.
If CL does not respond, the FAQ asks users to send 1inch support their request, the time they made it and the channel they used. The team says: “We’ll log your case and escalate it with the provider on your behalf.” It also says it cannot action account-level requests itself. The provider remains responsible for account administration when 1inch escalates a case.
What the linked terms say about withdrawing
The FAQ links to a Monavate issuer-terms PDF to explain redemption after closure. The document’s scope needs checking before its provisions are applied to an individual account. Its heading is “Monavate Business Debit Card Terms,” and its corporate-customer clause says the customer is not a consumer, micro-enterprise or charity.
The provider also needs to clarify the document’s issuer and jurisdiction wording. It identifies UAB Monavate and Bank of Lithuania authorisation, but elsewhere names “Movavate Limited” as issuer and specifies the law and courts of England and Wales. Those inconsistencies prevent a blanket statement about legal protections for every UK and EU cardholder based on this document. The FAQ directs users to their applicable card terms for the current position.
Under the PDF’s withdrawal provisions, the account holder logs into the secure personal area and follows the transaction prompts. The amount available to withdraw is the wallet balance minus pending transactions. Funds shown in the account balance may therefore include amounts that are excluded from an immediate withdrawal under those provisions.
The PDF says withdrawal fees may apply and directs account holders to the provider’s separate fees page. The withdrawal provision gives no fixed charge. The currency chosen for a withdrawal can also affect the amount received. A withdrawal in a currency already held uses that balance; a withdrawal in another currency involves conversion at the relevant rate plus a fee.
The conversion provisions give different rate sources for card transactions and e-wallet payments. Card transactions use the relevant Mastercard or Visa exchange rate, while e-wallet payments use a third-party provider’s rate. The document also specifies an additional margin published on the fees pages and says exchange-rate changes apply immediately without notice. These provisions describe the linked document’s conversion rules; they are not a verified quote for the cost of exiting an individual account.
Withdrawing all funds does not automatically close the e-wallet, cancel the card or end the agreement. The same document treats closure as a separate action and calls for one month’s written notice and payment of relevant fees. Under the current FAQ, CL handles closure requests. An account holder who wants to close the wallet still has to make that request to the provider after removing the balance.
Redemption after closure has conditions
The FAQ points to the linked terms’ redemption section for funds left behind. It says remaining e-wallet funds can be redeemed for up to six years after an account closes, while recommending that holders withdraw now. The PDF ties that period to the end of the agreement. The redemption route covers recovery of a remaining balance after closure, with no promise that card spending will continue during that period.
Access to the secure login area may cease after closure, the document warns. Its redemption instructions direct customers who have lost that access to support@cl-cards.com for assistance. A holder recovering funds at that stage may have to work through support instead of signing in and making a self-service withdrawal.
The issuer may ask for information such as identity documents before sending the remaining funds, according to the PDF. It also requires payment of relevant redemption fees. A separate provision allows for a maintenance fee if money remains 12 months after the agreement ends, to cover the cost of maintaining the balance until redemption. The provision gives no amount for that fee.
The FAQ says third parties control these terms, processes and timelines and may change them. It also says 1inch cannot verify or guarantee those parties’ actions. The issuer and provider control the exact dates when card functionality and account access end; the notice supplies no guaranteed final operating date.
